Privacy Policy

Fiume Blu Servizi operates this online platform and is committed to protecting the privacy of those who use our site. This policy explains how we collect, use, disclose, and safeguard your information when you visit our site or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you contact us through our site, inquire about our services, or otherwise interact with our online platform. The types of personal information we may collect include your name, contact details, and any other information you choose to provide relating to your inquiry or service request.

We may also automatically collect certain information when you visit our site. This information may include your IP address, browser type, operating system, referring URLs, site usage data, and technical information about your device used to access our site. This data helps us understand how users interact with our service and improve our online platform.

How We Use Your Information

We use the information we collect for various purposes:

• To provide and maintain our environmental and waterway management services.
• To respond to your inquiries and fulfill your requests.
• To communicate with you about services you have requested or expressed interest in.
• To understand how our site is used and to improve its functionality and your experience.
• To comply with legal obligations and protect our rights and interests.
• For other business purposes, such as data analysis, identifying usage trends, and evaluating the effectiveness of our communications.

Legal Basis for Processing

Our legal basis for collecting and using your personal information depends on the specific context in which we collect it. We will process your personal information based on:

• Your consent: Where you have given us clear consent to process your personal data for a specific purpose.
• Performance of a contract: Where the processing is necessary for a contract you have with us, or because you have asked us to take specific steps before entering into a contract.
• Legal obligation: Where the processing is necessary for us to comply with the law.
• Legitimate interests: Where the processing is necessary for our legitimate interests (or those of a third party) unless there is a good reason to protect your personal data which overrides those legitimate interests.

Sharing and Disclosure of Your Information

We may share your information with third parties in certain situations:

• With service providers who perform services for us, such as website hosting, data analysis, and infrastructure services. These third parties are required to protect your information and use it only for the purposes for which it was disclosed.
• To comply with legal obligations, such as in response to a court order, subpoena, or legal process.
• To protect our rights, property, or safety, and the rights, property, or safety of others, including exchanging information with other companies and organizations for fraud protection and risk reduction.
• In connection with the sale, merger, or acquisition of all or a portion of our business.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, or for as long as is required by law. When we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Your Data Protection Rights

Under applicable laws, including the General Data Protection Regulation (GDPR), you have certain rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact details provided below.

Security of Your Information

We use reasonable organizational and technical measures designed to protect the security of any personal information we process. However, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Cookies and Similar Technologies

Our site may use cookies and similar tracking technologies to collect and use information about you. We may use cookies to personalize content, analyze site traffic, and understand where our visitors come from.

Third-Party Websites

Our site may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

Fiume Blu Servizi
15 Via Argine Maestro
Cremona, Lombardy, 26100
Italy